How far is Family Hotel Serena from the nearest ski slopes?
The hotel is located only 0.5 km from the nearest ski slopes at Paganella.
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FAMILY HOTEL SERENA, Andalo
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Key details
About the Hotel
Via Crosare 15, Andalo, 38010,
- Near the Paganella Ski Resort
Perfect
9.1
5.0
4.8
Rooms and Suites
Family Hotel Serena has rooms and suites with separate areas. Each room includes a kettle. Bathrobes, slippers, children's ponchos, and towels are available. Some rooms feature views of the Brenta Dolomites and Paganella Plateau.
Dining at Serena Hotel
The Serena Hotel restaurant has a choice of 3 menus, including vegetarian options and local dishes. A kid's menu is available, created by nutritionist Verdiana Ramina. Personalized baby food is prepared based on parents' instructions. Children can dine in advance with the entertainment staff. The Serena Family Delight includes breakfast, afternoon snacks, and dinner. The Kids' Restaurant offers meals tailored for children.
Leisure and Wellness
Family Hotel Serena has one pool for children and one for adults. The Carpe Diem wellness center has a Turkish bath, Finnish sauna, Mediterranean bath, whirlpool, experiential showers, and relaxation area. Massages and treatments are available. Guests also have access to electric bikes to explore Andalo.
Location and Surroundings
Family Hotel Serena is located in Andalo, in the Paganella Plateau, between the Brenta Dolomites and Paganella. It is 65 km from Bolzano. Nearby landmarks include Prati di Gaggia (0.5 km), Parrocchia di San Carlo Borromeo (4 km), and Cima Paganella (4 km).
Hotel Services
Family Hotel Serena offers a family-friendly environment with a playground of 3000 square meters. It includes a mini club for children aged 3-12 and a baby club for children aged 12-35 months. Mountain bikes are available for adults, teenagers, and children. Additional services include baby carrier backpacks and mountain strollers for rent (€10 per day), laundry, drying and ironing services. Open-air playground of 3000 square meters.
“This is a family-first property, where the comprehensive kids' club and tailored menus reflect a true commitment to young guests. Parents gain respite through dedicated adult wellness facilities and thoughtful spa booking, while the mountain setting and varied dining enhance the stay. I particularly note the blend of inclusive family amenities and opportunities for personal relaxation as a well-executed balance.”
Select your room type
Family Hotel Serena offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Classic Triple Room2 persons20 sq. feet1 King-size bedHeatingShowerroom details
- Deluxe Double Room Balcony2 persons21 sq. feet1 King-size bedHeatingShowerroom details
- Standard Family Room2 persons28 sq. feet2 Single bedsAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Family Hotel Serena offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
- Table tennis
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Ski equipment hire
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Massage
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
Room decor
- Parquet floor
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Dining Onsite
Ristorante #1 invites guests to a delightful journey through Italian cuisine, offering a family-friendly atmosphere infused with tradition. Diverse dietary options, including vegetarian, vegan, gluten-free, and dairy-free, make it a welcoming space for all diners, perfect for sharing unforgettable meals together.
Location
Via Crosare 15, Andalo, 38010,
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Family Serena serves a full breakfast for free.
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena
Reviews and Ratings
Feedback about Family Hotel Serena from previous guests about their experience.
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FAQs
About Family Hotel Serena
What dining options are available at Family Hotel Serena?
The hotel features an on-site restaurant serving Italian cuisine and a lounge bar.
What are the check-in and check-out times at Family Hotel Serena?
Check-in is from 15:00 and check-out is by 10:00.
Is parking available at Family Hotel Serena?
Free private parking is available on-site without reservation.
Which wellness facilities does Family Hotel Serena offer?
The hotel features a spa that includes a sauna, hammam, and a hot tub.
How close is Family Hotel Serena to Bolzano Airport?
The hotel is approximately 63 km from Bolzano Airport.
Does Family Hotel Serena provide breakfast options?
Guests can enjoy a buffet or Italian breakfast for an additional charge of 5 EUR.
What activities can guests enjoy at Family Hotel Serena?
The hotel offers activities including hiking, skiing, table tennis, and organized children's programs in the kids' club.
Are pets allowed at Family Hotel Serena?
Pets are allowed on request, with possible additional charges.
What are some nearby restaurants to Family Hotel Serena?
Nearby restaurants include Campo Base (0.5 km), Baita Lovara (0.5 km), and Bar Vienna (0.5 km).
What room amenities are available at Family Hotel Serena?
Rooms are equipped with free Wi-Fi, air conditioning, flat-screen TVs, and some include balconies.
Does Family Hotel Serena offer a children's area or activities?
The hotel features a children's play area, a kids' club, and provides babysitting services.
What is the size of the outdoor playground at Family Hotel Serena?
The outdoor playground at the hotel spans 3000 m².